15
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YEARS OF
EXPERIENCE
1000
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SUCCESSFUL
Projects
80
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Satisfied
Clients
IT AMC Services: Protect Your Dubai Business with Cloud Technologies At Cloud Technologies (also known as TechCloud IT Services L.L.C.), we offer comprehensive IT AMC Dubai services designed to protect businesses in Dubai from the evolving threat landscape.
Introduction
In today’s digital age, safeguarding your company’s sensitive data, intellectual property, and IT infrastructure is more critical than ever. Our IT AMC Dubai solutions ensure that your business is well-protected against cyber attacks, data breaches, hardware failures, network downtime, and other malicious threats, providing peace of mind and enhancing your overall security posture. With over 15 years of experience serving SMEs, enterprises, and free zone companies across Dubai and the UAE, we deliver proactive annual maintenance contracts in Dubai that keep your operations running 24/7 with 99.9% uptime guarantee and cost savings up to 40%.
Why IT AMC is Critical for Businesses in Dubai
Dubai businesses face 42% more ransomware attacks than global average (Dubai SME Report 2025). Add hardware failures, cloud misconfigurations, and compliance fines — and ad-hoc IT support becomes a liability.
IT AMC Dubai fixes this with:
- Predictable Costs: Fixed monthly fee (from AED 299)
- Proactive Fixes: We stop problems before they start
- Local Engineers: Dubai-based, on-site in JLT, Jebel Ali, Marina
- Full Coverage: Hardware, software, cloud, security, compliance
A logistics firm in Jebel Ali Free Zone saved AED 48,000/year after switching to our IT AMC services Dubai — zero downtime in 24 months.
Comprehensive Threat Detection and Prevention Our IT AMC Dubai uses AI-powered SIEM to monitor your entire IT stack 24/7. We detect anomalies in real time — from login spikes to unusual file access — and block threats before damage occurs.
Last month, we stopped 17 ransomware attempts across 42 clients. That’s the power of proactive IT AMC in Dubai.
Data Encryption and Secure Communication All data in transit and at rest is encrypted with AES-256. We secure email, VPNs, cloud sync, and file shares. Your customer data, contracts, and IP stay 100% private — mandatory under TRA regulations and included in every annual maintenance contract Dubai.
Identity and Access Management (IAM) We deploy Microsoft Entra ID (Azure AD) with:
- Multi-factor authentication (MFA)
- Conditional access
- Single sign-on (SSO)
- Automated user provisioning
Only the right people access the right systems. We review permissions monthly — standard in IT AMC contract Dubai.
Security Compliance and Regulatory Adherence We keep you compliant with:
- TRA Cybersecurity Framework
- NESA Standards
- GDPR (for EU clients)
- PCI-DSS (for payments)
- ISO 27001
Monthly reports + annual certification support. No fines. No stress. Just compliance — built into IT AMC services Dubai.
Hardware Replacement AMC Broken server? Faulty switch? We replace within 4 hours in Dubai. Stock in JLT warehouse. No waiting.
Printer & Peripheral AMC Printers, scanners, POS systems — all covered. On-site fix or swap. No more “printer not working” excuses.
Wi-Fi & Connectivity AMC Stable, secure Wi-Fi for offices, warehouses, and retail. Guest networks, bandwidth shaping, heatmaps — all managed.
VoIP & PBX AMC Cloud or on-premise phone systems. We maintain, update, and scale. Crystal-clear calls, zero dropped lines.
CCTV & Access Control AMC IP cameras, door access, biometrics — all integrated into your IT AMC Dubai plan.
Security Awareness Training for Employees Monthly phishing simulations + micro-training. Your team becomes your first line of defense.
Incident Response and Recovery 24/7 IR team. Contain, investigate, restore. Full forensic report. Minimize damage — included in IT AMC Dubai Enterprise.
Advanced Firewalls and Endpoint Protection Palo Alto, Fortinet, Cisco Firepower + CrowdStrike, SentinelOne EDR. We deploy, tune, and manage.
Cloud Security AMC CASB, CWPP, CSPM for AWS, Azure, GCP. Full visibility. Zero-trust. Cost control.
Vulnerability Assessments and Penetration Testing Monthly scans + annual red team exercise by CREST-certified pentesters. You get a prioritized fix list and proof of security.
Why Choose Cloud Technologies for IT AMC Dubai? We’re not just another IT company. We’re Dubai’s #1 IT AMC provider because:
TRA-Approved Vendor
Local Team: 50+ engineers in Dubai
Fast Response: <1hr SLA, 4hr hardware replacement
Transparent Pricing: No hidden fees
Proven Results: 200+ clients, 99.9% uptime
ISO 27001 Certified
Our business is growing fast in the UAE — especially in Dubai and Abu Dhabi. We started at the request of Middle East clients. Our standards come from the UK, where we’ve delivered IT AMC and cybersecurity in London since 2008.
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