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One of the leading IT products on the market, Microsoft Office 365 offers businesses an array of functionality. Yet while it may seem simple, the number of inbuilt features means that the task of managing Office 365 is something that requires experience, knowledge, and time.

Here at Cloud Technologies in Dubai, we offer a fully managed Microsoft Office 365 service for UAE companies, providing you with the benefits of:

• Expertise and knowledge
• Better cost-efficiency
• Pre-empted problems
• Increased service levels
• Responsive service
• Quick Internal Escalations
• Trusted Microsoft Partners
• Certified Microsoft Engineers
• Increased time returned for your team

Our Fully Managed Microsoft 365 Service

1) Fully Managed IT Support with Office 365
If your UAE business needs fully managed Office 365 support as well as IT Support for users, devices, and other equipment, this option is for you.

2) Fully Managed Office 365 only
If your business already internally manages your users, devices, and other equipment, but wants to outsource the Microsoft Office 365 service to be fully managed, this option is for you.

3) Ad-hoc Office 365
This options is for you if your business does not wish to have an ongoing support contract but requires ad-hoc support for Office 365 occasionally.

What does it consist of?

Office 365 Admin

• User Management – creation, modification, removal
• Contacts Management – creation, modification, removal
• Group Management – creation, membership assignments, removal
• Licence Assignments – procurement, addition, removal
• Logging Service Request Tickets with Microsoft
• Health Monitoring
• Reports – Users, Groups, licences

Exchange Online Admin

• Users Mailbox Management – creation, modification, removal
• Shared Mailbox Management – creation, modification, removal
• Resource Mailbox Management – creation, modification, removal
• Exchange Groups Management – creation, modification, removal
• Exchange Contacts Management – creation, modification, removal

SharePoint Admin

• Site creation and removal
• Site permissions – creation, modification, removal
• Data permissions – creation, modification, removal

Teams Admin

• Teams Management – creation, modification, removal
• Teams Policies – creation, modification, removal, and assignment
• Guest Access permissions
• External access permissions

Please contact us today for more information on our Microsoft Office 365 managed services.